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How to achieve customer satisfaction? -

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How to achieve customer satisfaction? -

Postby mandgm » Mon Nov 01, 2010 10:10 am

-The product should function properly.
-It must have desired accuracy
-It must have desired reliability
-It must be easy to operate
-It must be serviceable
-It must make minimum space utilization
-It must withstand rough handling
-Pleasant appearances.
-Reasonable price.
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Re: How to achieve customer satisfaction? -

Postby hemlata » Fri Nov 26, 2010 4:52 pm

prioritizing.ppt
basis of priority
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